PNB Credit Card Customer Care Number (July, 2023)

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PNB Credit Card Customer Care Number

Punjab National Bank credit card holders can resolve their queries by reaching out to the bank’s customer care service centre. The different ways by which you can reach out to the bank are mentioned below.

PNB Credit Card Customer Care Number

Punjab National Bank Credit Card Toll-Free and Tolled Numbers

Call the bank on the following numbers for any credit card related queries, concerns, or complaints:

If you cannot reach the credit card customer care centre, you can also call the general customer care centre on:

Punjab National Bank Circle Office Contact Details (City-Wise)

LocationCircle Head NameContact NumberAddressEmail
AgartalaAnand Kumar0381-2315928Durgabari Road, Agartala-799001coagartala@pnb.co.in
AgraAshwani Kumar Singh0562-28513361-2 Raghunath Nagar Mg Road Agra 282002coagr@pnb.co.in
AhmedabadAnupam079 2658 39586th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabad-380006coahm @pnb.co.in
Amritsar – NorthRajesh Kumar0183-5068120Punjab National Bank,2nd Floor Opp.St.Francis School, Mcleod Road,Amritsarcoasrnorth@pnb.co.in
Amritsar – SouthRanjith Singh0183-2507203,2507201Punjab National Bank,,Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue, Amritsarcoasrsouth@pnb.co.in
Aurangabad (Bihar)Deepak Kumar–eUNI- Regional Office 2nd floor, Abhay Bhawan Fresar Road,Patnaadmnpatna@unitedbank.co.in
Ayodhya (Faizabad)Keshar Lal Bairwa05278-244370Reedganj, Deokali Road, Ayodhya (Faizabad) UP-224001cofzd@pnb.co.in
BaleswarUmakanta Das–Temporary Office: C/C Pnb Branch Office , Iti Chhak, Nayabazar, Balasore-756001cobls@pnb.co.in
Bangalore – EastVijay Kumar080-25584509Raheja Towers,26-27,M.G.Road,Bengalauru-560001–
Bangalore – WestBasant Kumar080-25808905100, Mosque Road, Frazer Road, Bangalore ,Pin 560005cobangalorewest@pnb.co.in
BareillyHari Moham Meena0581-2520440Pilibhit Byepass Road, Bareillycobar@pnb.co.in
BhopalPurna Chandra Behera0755-2553213Punjab National Zonal Office – 1st Floor – Pnb House 1, Arera Hills, Bhopal – 462011cobpl@pnb.co.in
BhubaneshwarParesh Kumar Das–4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswar-751009cobbsr@pnb.co.in
BikanerSanjeev Singh–PNB Rani bajar branch, bikaner, 334001 (TEMPORARY)cobikaner@pnb.co.in
BilaspurTapas Kanti Jha07752-412659Near pallav bhavan, ring road no.-2 gaurav path bilaspur c.g. 495001cobilaspur@pnb.co.in
ChandigarhSudhir Kumar0172-27096782nd Floor, PNB House, Bank Square, Sector- 17 B, Chandigarhcochd@pnb.co.in
Chennai – NorthRatish Kumar Singh044 28502001No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai- 600 002ch.che@obc.co.in
Chennai – SouthMohd. Maqsud Ali044-28120200PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai- 600014cochn@pnb.co.in
CoimbatoreL. Ramanathan0422-2238802Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore- 641009cotry@pnb.co.in
CuttackSibananda Bhanja–A/32,Kharbel Nagar, Unit-Iii, Bhubaneswar-751001coctk@pnb.co.in
Dehradun – EastYeshpal Singh Rajput0135-27101071, Pnb House, Paltan Bazar, Dehradun-248001codehraduneast@pnb.co.in
Dehradun – WestRajinder Kumar Bhatia–1, Pnb House, Paltan Bazar, Dehradun-248001(TEMPORARY)codehradunwest@pnb.co.in
DharamshalaDivyang Rastogi01892-225134Near GPO, Dharamshala,Distt Kangra-HP- 176215codml@pnb.co.in
DibrugarhAmlanjyoti Gogoi0373-2326330UBI Building, R.K.Bordoloi Path, Near SOHAM, DIBRUGARH-786001codibrugarh@pnb.co.in
DurgapurAlok Priyadarshni0343-25887172nf Floor , Galaria Market ,Opp Jolkhabar Gali,Nachan Road ,Benachity ,Durgapur ,West Bengal 713213codurgapur@pnb.co.in
East DelhiRam Kishore Meena011-22469787Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhi-110092coeasedelhi@pnb.co.in
ErnakulamSurinder Kumar0484-2384622Circle Office, PNB House, 2nd floor, 40/1461, Market Road, Ernakulam-682011coerk@pnb.co.in
FaridabadHarvinder Yadav–NIT, Faridabadcofaridabad@pnb.co.in
GandhinagarRajeshri Rajesh Jadhav–Temporarily working at UBI Regional Office Building, Lal Darwaja, Beside Jumma Masjid, Ahmedabad-380001 (Proposed to be established at 2nd Floor)cogn@pnb.co.in
GhaziabadRanjeev Bansal0120 – 2702721KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC)coghaziabad@pnb.co.in
GorakhpurRajeev Jain0551-2205046Alhadadpur, Gorakhpurcogorakhpur@pnb.co.in / chgorakhpur@pnb.co.in
GurugramMs Nidhi Bhargava0124-4788233PLOT NO 5, Institutional Area, Sector-32, Gurugram-122001cogurugram@pnb.co.in
GuwahatiNirendra Kumar0361-2458797Nilgiri Mansion, G.S.Road, Bhangagarh, Guwahati-781005coguwahati@pnb.co.in
GwaliorNavneet Sharma0761-2403229Circle Office , 7-C Vatsal Mansion, Ground Floor, Infront Of Aditya College, City Centre, Gwaliorcogwl@pnb.co.in
HaridwarSunil Kumar Sakhuja01334-233933/234469Sector-Iv, Bhel Complex, Ranipur, Haridwar-249403cohrd@pnb.co.in
HooghlyAmit Bandyopadhyay033-2662 751123A, Rai M C Lahiri Bahadur Street, Sreerampore, Dist. Hooghly, W B-712201cohooghly@pnb.co.in
HoshiarpurDr. Rajesh Prasad01882-505299,505297, 505552Improvement Trust Building, Chandigarh Road, Hoshiarpur, Punjab-146001cohsp@pnb.co.in
HubliVenkateswarlu C–C/O Pnb Dharwad ,Subhas Road,Dharwad 580001cohubli@pnb.co.in
HyderabadVinayak Krishna Sardeshpande040-232430806-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana-500 004cohyd@pnb.co.in
IndorePrem Kumar Aggarwal0731-4224022Punjab National Bank, Circle Office, 20 Sneh Nagar Indore – 452001coind@pnb.co.in
JabalpurSanjay Verma0761-2403229Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpur-482001cojbp@pnb.co.in
Jaipur – AjmerDeepak Mathur1412716502Jhalana Institutional Area, Jhalana, Jaipurcoajmer@pnb.co.in
Jaipur – DausaSunil Kumar Aneja14127471352 Nehru Place, Tonk Road, Jaipurcodausa@pnb.co.in
Jaipur – SikarAbhinandan Kumar Sogani–2 Nehru Place, Tonk Road, Jaipurcosikar@pnb.co.in
Jalandhar – EastArabinda Panda0181-4697616, 4697601Civil Line, Jalandhar, Punjuab-144001cojalandhareast@pnb.co.in
Jalandhar – WestSurender Singh0181-5008844, 5087711Punjab national bank,circle office,1st floor ,922, g.t. Road,jalandhar-144001cojalandharwest@pnb.co.in
JammuSanjeev Kumar Dhupar0191-2471979Gupta Towers, Bahu Plazza,Rail Head Complex,Jammu-180012cojk@pnb.co.in
JhansiPrabhat Shukla0510-2321619Jhalkari Bai Complex, Near Rto Office, Kanpur Road, Jhansicojha@pnb.co.in
JodhpurRajiv Mahajan0291-2439069802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpur-342003cojdh@pnb.co.in
Kanpur CityRanjana Khare–59/29,Birhana Road, Kanpur -208 001 (U.P.)cokan@pnb.co.in
KharagpurBiswaranjan NaiK032- 2227 4365Plot No. 172, BE- 1 Bidhannagar, PS- Midnapur, Dist- Paschim Medinipur, W B- 721101 (Temporary Arrangement)cokharagpur@pnb.co.in
KolhapurR Ram Mohan–––
Kolkata – EastRajesh Bhowmick033-4027 7201AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement)cokolkataeast@pnb.co.in
Kolkata – NorthPuskar Kumar Tarai033- 2337 9553DD 11, Salt Lake, Sector- 1, Kolkata- 700034cokolkatanorth@pnb.co.in
Kolkata – SouthSunil Agrawal033-024985791627/2 DH Road Kolkata 1st Floor700034cokolkatasouth@pnb.co.in
Kolkata – WestBipin Bihari Sahoo–3rd Floor, 4 N C Dutta Sarani, Kolkata- 700001cokolkatawest@pnb.co.in
KotaSanjeev Kumar Makkar74423600519a industrial area near DIC centre Kotacokota@pnb.co.in
KozhikodeC.V. Rao0495-2742614Circle Office, Shathabdi Bhavan, Mini Bypass Road, PO.Govindapuram, Kozhikode-673016cokoz@pnb.co.in
KurukshetraGurvinder Pal Singh01744-224631Sandeep Chatha Complex, Pipli Road, Opp. Safron Hotel, Kurukshetracokkr@pnb.co.in
Lucknow – EastPawan Kumar0522-4948453First floor Eldeco Corporate chamber -1,VIbhuti khand, gomti nagar,Lucknow 226010colucknoweast@pnb.co.in / chlucknoweast@pnb.co.in
Lucknow – WestAneesh Humble Kinder0522-22007154-A Habibullah Estate Hazratganj Lucknowcolucknowwest@pnb.co.in / chlucknowwest@pnb.co.in
Ludhiana – EastRakesh Kumar Jain0161-2550121Site no. 5, ferozepur road, ludhiana, 141012coludhianaeast@pnb.co.in
Ludhiana – WestJayanta Haldar0161-2550130Site no. 5, ferozepur road, ludhiana, 141012coludhianawest@pnb.co.in
MaduraiN Balasubramanian–C21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai- 625 020comadurai@pnb.co.in
MaldaSanjay Ranjan Das03512-223083Nazrul Sarani (Near Englishbazar P.S) P.O & DT- MALDA 732101comalda@pnb.co.in
Meerut – EastS N Gupta–495/1 Rpg Tower, Mangal Pandey Nagar, Meerut-250003co.mrt@obc.co.in / comeeruteast@pnb.co.in
Meerut – WestNilesh Kumar0121-2671230Lic Building, Prabhat Nagar, Meerut -250002comrtwest@pnb.co.in
MogaVinod Sharma01636-5190004th Floor, Darshan Singh Complex, G.T. Road Moga, 142001comoga@pnb.co.in
MoradabadRajendra Singh0591-2455143Ram Ganga Vihar-Ii, Moradabad, Up – 244001combd@pnb.co.in
Mumbai CentralMukesh Kumar Verma022-26532678PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051comumbaicentral@pnb.co.in
Mumbai CityDinesh Chandra022-221868297th floor, Maker Tower “F”, Cuffe Parade, Mumbaicomumbaicity@pnb.co.in
Mumbai WesternRadhika Shivram Bhatawadekar022-43434610Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbaicomumbaiwestern@pnb.co.in
MurshidabadPankaj Kumar03482-25271726/11, Sahid Surya Sen Road,Berhampur,Murshidabad 742 101comurshidabad@pnb.co.in
NagpurB. P. Rao0712-2544937GF, PNB HOUSE, Kingsway, Nagpur – 440001conagpur@pnb.co.in
New DelhiRam Chander Kuhar011 – 49720941, 492709012nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001conewdelhi@pnb.co.in
NoidaAmir Singh Yadav0120 – 4818111Sector-1, Noida (Up)conoida@pnb.co.in
North 24 ParganasAmitabh Rai033- 2584 436748 A jessore Road (near Seth pukur) Barasat, W B- 700124conorth24parganas@pnb.co.in
North DelhiDeepak Sharma011 – 258642872nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001codelnorth@pnb.co.in
PanipatAnjani Kumar0184-2204401SCO-23-24, Sector- 12, Karnalco.kar@obc.co.in/ copanipat@pnb.co.in
PatialaSurinder Kumar Thapar0175-5030201Pnb, Karam Complex, near jaggi, Sirhind Road, Patialacoptl@pnb.co.in
Patna – NorthSudhir Dalal–2nd Floor Chanakya Towers, R Block, Patna 800001coptn@pnb.co.in
Patna – SouthRavi Prakash Poddar–2nd floor,Chandpura Palace Bank Road, West Gandhi Maidan Patnaco.ptn@obc.co.in
PuneSunil Kumar Page020-261338639, Moledina Road, Aurora Tower, Camp, Pune – 411001copune@pnb.co.in
Purba MedinipurHimadri Sekhar Nanda032-2826 6755Padumbasan, PO Tamluk, Dist- Purba Medinipur WB- 721636copurbamedinipur@pnb.co.in
RaipurManmohan Lal Chandna0771-2210400Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipur-492018corai@pnb.co.in
RajkotS K Raghav–Temporarily functioning from PNB Officers Flat, Yagnik Road, Near Ramkrishna Ashram, 1/5, Rajkot. (Permanent office yet to be acquired on lease)corajkot@pnb.co.in
Ranchi NorthRati Kant Tripathi–4th floor, Saluja tower, P. P. Compound, Main Road, Ranchicoranchinorth@pnb.co.in
Ranchi SouthDeepak Kumar Shrivastav0651-25319005th floor Nile Complex, Kantatoli, Ranchicoranchisouth@pnb.co.in
RohtakNavin Pandey–Tau colony Sonepat Road, Rohtakcortk@pnb.co.in
SagarNaveen Bundela–Premises finalization under process – temporary working from circle office- eOBC Indorecosagar@pnb.co.in
SambalpurBijaya Kumar Beura–1st floor, Balaji Midtown,Deheripali, Budharaja, sambalpur-768004cosbp@pnb.co.in
SecunderabadRajeev Singh Jha040-23147012 / 30 / 37 / 48 / 20103, 8-2-248/A, Maharshi House, Road no:3, Banjara Hills, Hyderabad-500034 (Telangana)cosecunderabad@pnb.co.in / co.hyd@obc.co.in
ShimlaSushil Khurana0177-2651733Regent House, The Mall Shimla- 171001cosml@pnb.co.in
SilcharGurupada Pradhan0384-2247450UBI Building, Central Road, Silchar-788001cosilchar@pnb.co.in
SirsaSatpal Mehta–Scf-53 & 54, Ist Floor, Commercial Urban Estate-2, Hisar-125001cosirsa@pnb.co.in
South 24 ParganasMilind Khankhoje033- 2433 856924 Parganas South, Padmapukur, Amtala Road, Baruipur, Wb- 70014cosouth24parganas@pnb.co.in
South DelhiRajesh Mishra011 – 25728133Rajendra Bhawan, Rajendra Place, New Delhi-110008codelsouth@pnb.co.in
SriGanganagarRajinder Mohan Sharma0154-2460707Pnb House, Meera Chowk , Sriganganagar,-335001cosgn@pnb.co.in
SrinagarK K Raina0194-2465012C/O Eobc Circle Office Bldg.Plot No-105,Gali No-10,Greater Kailash,Jammu-188001cosrinagar@pnb.co.in
SuratDeepak Kumar Kathuria0261 27010014th Floor, Tulsi Krupa Arcade, Near AAI Mata Chock, Parvat Patia, Surat-395010cosurat@pnb.co.in
TehriPratap Singh Rawat–Pnb, Circle Office, Tehri-249001cotehri@pnb.co.in
ThaneVijay B Patil––cothane@pnb.co.in
ThiruvananthapuramVed Saroha–––
TrichyR Pushpalatha–PNB House, Trichy- Tanjore Highway, Kailaspuram, Trichirapally- 620014–
UdaipurVimal Kumar Sharma0294-2688001LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur – 313002coudaipur@pnb.co.in
UjjainPushpendra Singh Rathore–Premises finalization under process – temporary working from circle office- eOBC Indorecoujjain@pnb.co.in
VadodaraDilip Kedar0265 2361734Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, vadodara-390005covadodara@pnb.co.in
VaranasiHarbans Singh Kanwar–S 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi-221 002(U.P.)covns@pnb.co.in
VijaywadaUday Bhaskar Reddy–9-35,1st Floor,Kavuri Towers,Kamayya Thopu Centre,Kanrucoandhra@pnb.co.in
VizagN V S P Reddy0866-24699771-59,First Floor,Yalamanchili Towers,Sri Anjaneya Township,Edupugallu,Vijayawada-521151covizag@pnb.co.in
West DelhiPraveen Kumar Gupta011 – 23741564, 23741565P-9/90, Connaught Circus, New Delhi-110001cowestdelhi@pnb.co.in

Punjab National Bank Credit Card Enquiries

If you have any of these common credit card queries, here’s how you can solve them.

In Case of Card Theft: 

In case your card has been stolen or is lost, you should call the customer care helpline on 1800 180 2345 or 0120 4616200.

Alternatively, you can email creditcardpnb@pnb.co.in and hotlist your card. This will prevent anyone from fraudulently using your card.

In Case of Your Card Being Blocked: If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

Punjab National Bank Credit Card Customer Care International Helpline Number

Overseas customers who have a PNB credit card or cardholders who are overseas, can call the following helpline number:

NRI customers can also call these international toll-free numbers:

LocationInternational Toll-Free Number
United States18444519295
United Kingdom448000318030
UAE800035770298

Other numbers that you can call include

Send an email to:

All NRI and PIO persons can also visit the NRI help desk at the following zonal offices for any card-related information or queries:

Zonal OfficeContact NumberMail ID
Delhi011-25754001zodelhi@pnb.co.in
011-25754001
011-25754001
Mumbai022-22833802zomumbai@pnb.co.in
022-22833802
022-22833802
Kolkata033-22480499zokolkata@pnb.co.in
033-22480499
033-22480499
033-22480499
Agra562-4012549zoagra@pnb.co.in
Ahmedabad079-26580447zoahm@pnb.co.in
Amritsar0183-2565281, 0183-5017111zoamritsar@pnb.co.in
Bhopal0755-2550476, 0755-2550663–
Bhubhaneshwar0674-2353050zobbsr@pnb.co.in
Chandigarh0172-2704176 0172-2704176fgmochd@pnb.co.in
Chennai044-28112218zochennai@pnb.co.in
Dehradun0135-2710107zodeh@pnb.co.in
Durgapur0342-2646342zodurgapur@pnb.co.in
Gurugram0124-4126124zogurugram@pnb.co.in
Guwahati94340-14533zoguwahati@pnb.co.in
Hyderabad040-23235646zohtd@pnb.co.in
Jaipur0141-2743349zojpr@pnb.co.in
Jodhpur0291-2431298zojodhpur@pnb.co.in
Lucknow0522-2306435zolucknow@pnb.co.in
Ludhiana0161-2550120zoludhiana@pnb.co.in
Meerut0121-2671472zomeerut@pnb.co.in / fgmmrt@pnb.co.in
Patna0612-2506709fgmptn@pnb.co.in
Raipur0771-2210403zoraipur@pnb.co.in
Shimla0177-2651441zoshimla@pnb.co.in
Varanasi0542-2506063zovaranasi@pnb.co.in

Punjab National Bank Email Address Details

If you wish to send the bank an email with your query, address your email to:

You can also send an email to the customer care division. The email address for the same is:

Punjab National Bank Credit Card Grievance Redressal

As part of Punjab National Bank’s grievance redressal system, if you are not happy with the solution provided to you by the customer care centre, you can always escalate your complaint.

As per the escalation matrix, the different stages of a complaint are:

  • Level 1: Call the customer care centre, send an email, or approach the branch manager with your concern.
  • Level 2: If you are unsatisfied with the solution provided to you, you can approach the zonal manager of your region or the general manager of the head office.
  • Level 3: You can approach the nodal officer or the principal nodal officer for a resolution of your complaint.
  • Level 4: If the nodal officer or the principal nodal officer is unable to provide you with a satisfactory solution, you can then approach the banking ombudsman for your region.

Punjab National Bank Nodal Office Contact Details

The nodal officers for all PNB circle offices will be the circle head. The contact details have been provided under the subheading ‘Punjab National Bank Circle Office Contact Details’.

If the nodal officer is unable to solve your problem, contact the principal nodal officer. The contact details are:

The General Manager
Punjab National Bank
Customer Service Department
Sector 10, Dwarka
New Delhi 110 075
Phone: 011 28044153
Email: care@pnb.co.in

Write to Punjab National Bank

You can also send your queries via post. Address them to:

PNB
Credit Card Processing Centre
3rd Floor, Rajendra Bhawan
Near Metro Station Rajendra Place
New Delhi 110 008

Other Ways to Get in Touch with Punjab National Bank

You can also get in touch with the bank via these methods:

Online

  • You can submit your complaint online by navigating to the complaint page on the website. You can get to this webpage from the bank’s ‘Contact Us’ page.
  • You can also submit any feedback or suggestions you may have via this method.

Visit the Bank

  • You can also visit your nearest Punjab National Bank branch or go to the branch you bank with to have your concerns addressed.
  • If you decide to submit your complaint to the bank, you will have to fill in the complaint form, submit it to the bank manager, and receive acknowledgement of the same.
  • You can either download this form from the website or get it from the manager at the bank. All branches will have a perforated complaint book.

Feedback Kiosk

  • All circle offices and zonal offices have on-line complaint-cum- feedback kiosks. You can also submit your complaints via this kiosk. Alternatively, you can also provide any feedback or suggestions you may have.
  • At the end of the day, do remember that if despite following the escalation matrix, your concerns haven’t been addressed, you can always approach the banking ombudsman.
  • The banking ombudsman is appointed by the Reserve Bank of India and is a neutral third party who will look into your concern.

PNB Credit Card Customer Care Number FAQs

Can I write to PNB Bank Bangalore branch?Yes, you can write to PNB Bank Bangalore branch at cobangalorewest@pnb.co.in

How do I reach the Hyderabad branch of PNB branch?You can reach the Hyderabad branch of PNB branch by calling 040-23243080.

How do I block my PNB Bank credit card?If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.

Can I post a letter to the PNB Bank?Punjab National BankCustomer Service DepartmentSector 10, DwarkaNew Delhi 110 075Phone: 011 28044153Email: care@pnb.co.in

Who do I write to for raising a complaint with PNB Bank?You can write to ebaydelhiaof@pnb.co.in

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