Central Bank of India Credit Card Customer Care Number 2024

Central Bank of India Credit Card Customer Care

Central Bank of India is one of the oldest and largest banks in the country which is owned by the Indian government. The bank provides several customer care options for the people, through which you can inquire about each and every product offered by the bank, including credit cards.

Central Bank of India Credit Card Customer Care Number

Central Bank of India Credit Card Customer Care Number

The bank offers a dedicated customer care number for all kinds of credit card queries. To inquire about customer-related services for credit cards, you can call the toll-free number 1800 222 368 or 022 66387737, 66387743.

Central Bank of India Credit Card Toll-Free Customer Care Number

Central Bank of India also offers three toll-free customer care numbers which customers can contact for any general inquiry about any product the bank offers.

  • The toll-free number of the call centre of the bank, 1800 22 1911 is available throughout the day (24 hours).
  • The national toll-free numbers of the Central Bank of India are 1800 110 001 and 1800 180 1111.

Central Bank of India Zonal Offices Contact Number

ZoneAddressPhone NumberE-mail ID
BhopalArea Hills, Jail Road, Bhopal – 462 011.0755 2552026/23 0755 2674034/30/22zmbhopzo@centralbank.co.in
AhmedabadCentral Bank Building, P.O. No. 205, Lal Darwaja, Ahmedabad – 380 001.079 25503586 079 25505995zmahmezo@centralbank.co.in.
Chennai48/49, Monteith Road, Egmore, Chennai – 600 008044 28883102 044 23464200zmchenzo@centralbank.co.in
ChandigarhCentral Bank of India Zonal Audit Office, SCO No. 68-69, Sector-17B, Chandigarh 1600350172 702993/94/95zmchanzo@centralbank.co.in
HyderabadBank Street, Koti, Hyderabad – 500095040 23468911 040 23468902zmhydezo@centralbank.co.in
GuwahatiG.S. Road, Central Bank Building, Bhangagarh, Guwahati 7810050361 22457651/52 0361 22452154zmguwazo@centralbank.co.in
Lucknow73, M.G. Road, Hazratgunj, Lucknow 2260010522 2611301-4 0522 2613240zmluckzo@centralbank.co.in
KolkataCentral Bank Building, 33, Netaji Subhash Road, Kolkata 700001033 22301270/1275/7007 033 22309864zmkolkzo@centralbank.co.in
MumbaiStandard Building, 1st Floor, D.N. Road, Mumbai 400023022 22047229/7301/7304 022 22044720zmmmzo@centralbank.co.in
Patna2nd floor, Block B, Maurya Lok Complex, Dak Bungalow, Patna 8000010612 2226607 0612 2221898zmpatnzo@centralbank.co.in
New DelhiPlot No 4, Block no 54, Opposite Desh Bandhu Gupta Road, Karol Baugh, New Delhi 110005011 23318964 011 23319268/69 011 23311332/237zmdelhzo@centralbank.co.in
Raipur1st Floor, Block C, Bombay Market, G.E. Road, Raipur 4920010771 2226756, 2225171zmraipzo@centralbank.co.in
PuneP.B. No. 98, 317 M.G. Road, Pune 411001020 26131611-17Zmpunezo@centralbank.co.in

Credit Card Enquiries

Theft or Loss of Card

In case of theft or loss of your credit card, you will need to report the loss of card to the customer care department of the bank. Once the loss is registered, the customer care of the bank will block your card to prevent any fraudulent transactions.

You can call the customer care number 1800 110 001 or send an e-mail to digitalsupport@centralbank.co.in. The e-mail ID is for all queries and complaints or assistance needed for digital transactions.

Central Bank of India E-mail Address Details

Credit Card Customer Care By Bank

Central Bank of India Grievance Redressal Procedure

The Central Bank of India, since it is owned and operated by the Government of India has an effective grievance redressal procedure in place for swift and efficient solutions to all kinds of issues. The grievance redressal procedure takes place at different levels.

First Level

The first level of the procedure involves the customer care department of the bank. Initial communication with a customer care representative about a complaint or query serves as the first level of grievance redressal.

However, if you do not receive a solution to your complaint or a satisfactory answer, you can contact the branch manager of the respective bank by either e-mail or phone.

Second Level

If the branch manager is not able to answer your query or offer a satisfactory solution to your complaint, it will then be registered with the Nodal Officer of the branch. Once it reaches the Nodal Officer, the complaint will be addressed within 15 days.

Third Level

If the Nodal Officer’s solution to your complaint is not given or is not satisfactory, it is then transferred to the Nodal Officer of the Central Office.

After this, if the customer is not satisfied with the answer to their query, the complaint goes to the Internal Ombudsman of the bank. They are officials who are appointed by the Reserve Bank of India who investigates complaints.

The list of Banking Ombudsman is given below:

CentreNameAddress and Phone NumberArea of Operation
BangaloreShri M. PalanisamyC/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Phone number – 080 22210771/22275629Karnataka
AhmedabadShri Rajesh KumarC/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Phone number – 079 26582357/26586718/26575807Union Territories of Dadra and Nagar Haveli, Daman and Diu
BhubaneshwarShri B K BhoiC/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Phone number – 0674 2396207/2396008Orissa
BhopalShri A.F. NaqviC/o Reserve Bank of India Hoshangabad Road, Post-Box No.32, Bhopal-462 011 Phone number – 0755 2573772/2573776Chattisgarh and Madhya Pradesh
ChennaiShri S. GaneshC/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Phone number – 044 25399170/25395964/25399158Union Territories of Andaman and Nicobar Islands, Puducherry (except Mahe) and Tamil Nadu
ChandigarhShri Jaimal TashiC/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh – 160 017 Phone number – 0172 2721109/ 2721011/ 2784261Union Territory of Chandigarh and Panchkula, Yamuna Nagar, Ambal, Himachal Pradesh, Punjab and Districts of Haryana
HyderabadShri M. SebastianC/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh – 160 017 Phone number – 040 23210013/23243970Andhra Pradesh
GuwahatiShri B.B. SangmaC/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Phone number – 0361 2542556/2540445Manipur, Arunachal Pradesh, Assam, Mizoram, Meghalaya, Tripura and Nagaland
KanpurSmt. Madhavi SharmaC/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Phone number – 0512 2306278/2306330Uttaranchal and Uttar Pradesh (excluding districts of Gautam Budh Nagar and Ghaziabad)
JaipurShri N. P. TopnoC/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052 Phone number – 0141 5107973/5101331Rajasthan
KolkataShri M.S. SoyC/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Phone number – 033 22304982Sikkim and West Bengal
New DelhiShri M. Rajeshwar RaoC/o Reserve Bank of India, Sansad Marg, New Delhi – 110001 Phone number – 011 23730632/23730633/23766130/23766131Jammu & Kashmir, Delhi, Haryana (excepts districts of Yamuna Nagar, Ambala, and Panchkula) and districts of Gautam Budh Nagar and Ghaziabad of Uttar Pradesh
MumbaiSmt. Ranjana SahajwalaReserve Bank of India Byculla Office Building 4th Floor, Opposite Mumbai Central Railway Station Byculla, Mumbai-400 008. Phone number – 022 23022028Goa and Maharashtra
ThiruvananthapuramShri F.R. JosephC/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695033 Phone number – 0471 2326852/2332723/2323959Union Territory of Lakshadweep, Union Territory of Puducherry (Mahe Region only) and Kerala.
PatnaShri Shrimohan YadavC/o Reserve Bank of India, Patna-800 001 Phone number – 0612 2322569/2323734Jharkhand and Bihar
DehradunSmt K S Jyotsna – General Manager Customer Education and Protection CellGMVN Building 3rd Floor 74/1 Rajpur Road, Dehradun Phone number – 0135 2742456Western Uttar Pradesh and Uttarakhand

Central Bank of India Nodal Officer Details

ZoneRegionNameMobile NumberE-mail IDDesignation
AhmedabadZonal OfficerMr. Manoj Upadhyay9727702428operahmezo@centralbank.co.inCM
BarodaMr. Kishor Dharmadhikari9727303639drmbaroro@centralbank.co.inAGM/DRM
AhmedabadMr. KN Mistry9099912889Cmahmero@centralbank.co.inCM
SuratMr. Nilesh Kumar7574884982cmsuraro@centralbank.co.inCM
RajkotMr. U.C. Singh9687690165cmoperrajkro@centralbank.co.inCM
BhopalZonal OfficerD.K. Jaimini9644004761agmoperbhopzo@centralbank.co.inAGM
ChhindwadaSomnath Bhattacharya8226012756cmcreditchhiro@centralbank.co.inCM
IndoreR.S. Dabakara9522273401auditindoro@centralbank.co.inCM
GwaliorP.K. Gupta7354888205persgwalro@centralbank.co.inCM
SagarAshok Kumar Sharma9406916713armsagaro@centralbank.co.inCM
JabalpurO.P. Sharma8226012909armjabaro@centralbank.co.inAGM
BhopalB.B. Sharma7024173565operbhopro@centralbank.co.inCM
ChennaiZonal OfficerVinod Kumar8939887295vinod@centralbank.co.inAGM
CoimbatoreSumesh MB8488945033CM
ChennaiP Sreeraman9962005968CM
MaduraiN.V. Nageshwar Rao8489945033CM
KochiThomas Varghese8493334119CM
ChandigarhZonal OfficerShri Giriraj Prasad Meena9988883823operchanzo@centralbank.co.inCM
JalandharShri Raj Karan Singh9878943935drmjalaro@centralbank.co.inCM
RohtakShri Gulshan Khungar8930501787cmrohtro@centralbank.co.inCM
LudhianaShri Ritesh Kumar7508030921operludhro@centralbank.co.inCM
ChandigarhShri Surinder Kumar9780470066operchanro@centralbank.co.inCM
GuwahatiZonal OfficerMr. N. Shyam Sunder9706021646agmguwazo@centralbank.co.inDZM
GuwahatiMr. D.K. Haloi9435142233drmguwaro@centralbank.co.inDRM
BarapetaMr. Chandra Bhanu Gupta9706008761drmbarpetaro@centralbank.co.inDRM
Upper AssamMr. L.N. Sonowal8486001789drmupparo@centralbank.co.inDRM
DelhiZonal OfficerMr. Basudev Rakshit9971300791agm2delhzo@centralbanbk.co.inAGM, Nodal Officer
Delhi – A SouthShri Vijay Kapoor8588870180cmdelaro@centralbank.co.in
JaipurBharat Poddar8696930697drmjaipro@centralbank.co.inCM
Delhi – B SouthMrs. Rama Chabra9711256770operdelbro@centralbank.co.in
KotaShri H.C. Meena8696345600drmkotaro@centralbank.co.inDRM
DehradunRajender Singh9451739656operdehrro@centralbank.co.in
HyderabadZonal OfficerMr. P. Chandra Shekhar Rao8886031257cmoperhydezo@centralbank.co.in
VijayawadaMr. P. Babu Rao8886126119cmopervijaro@centralbank.co.inCM
BangaloreMr. K.M. Swamy9916102338drmbangro@centralbank.co.inDRM
HyderabadMr. A.K. Tomer8886990338armhydero@centralbank.co.inDRM, AGM
LucknowZonal OfficerMr. Atul Mishra9554008866operluckzo@centralbank.co.in
GorakhpurMr. V.K. Pandey8795816098opergoraro@centralbank.co.in
AgraMr. Rishi Sarawat7566337447operagraro@centralbank.co.in
LucknowMr. K.P. Singh8840886837hindiluckro@centralbank.co.in
KanpurMr. Awadhesh Kumar8795819477armkanpro@centalbank.co.in
VaranasiMr. Saurabh Singh8795819739opervararo@centralbank.co.in
MeerutMr. R.K. Kaura9759700921drmmeerro@centalbank.co.in
KolkataZonal OfficerMr. Nani Gopal Haldar9883012561operkolkzo@centralbank.co.in
CoochbiharMs. Prianka Singh8582984989opercoocro@centralbank.co.in
North KolkataMr. Atul Sinha9674155771drmkolknro@centralbank.co.in
DurgapurMr. P.J. Talukdar8001091555drmdurgro@centralbank.co.in
BhubaneshwarMr. U.K. Maheshwari7381040555drmbhubro@centralbank.co.inDRM
South KolkataMr. Basudeo Das9434821211operkolksro@centralbank.co.in
SiliguriMr. N. Maharana7407600223perssiliro@centralbank.co.inCM
MMZOZonal OfficerMr. S.C. Gupta8422931990opermmzo@centralbank.co.in
MROMr. Vikram Solanki9769291209cmsmro@centralbank.co.in
PanajiMr. Paul Sigh8390910596drmpanaro@centralbank.co.i
MSROMr. G.M. Netankar8879128470opermsro@centralbank.co.in
ThaneMr. Ramesh Kumar Gupta9833745934drmthanaro@centralbank.co.in
PuneZonal OfficerMr. Prabhunath Choudhary9923200355operpunezo@centralbank.co.in
AurangabadJ.S.S. Sharma8554999684operauraro@centralbank.co.in
AkolaMr. Dilip Kumar7507771017operakolro@centralbank.co.in
NasikS.B. Bagul9325212633opernasiro@centralbank.co.inManager
NagpurShri R.K. Upadhyay7875771919opernagpro@centralbank.co.in
PuneMr. P.K. Sinha8554953400cmperspunero@centralbank.co.in
PatnaZonal OfficerMr. Uday Shankar7631997455operpatnzo@centralbank.co.inCM
MotihariAshok Kumar Khare9534397041armmotiro@centralbank.co.inCM
MuzaffarnagarR.S. Varma8298197138armmuzaro@centalbank.co.inCM
DarbhangaK.N. Das8298197136drmdarbro@centralbank.co.inCM
PurniaMr. Ramesh Kumar7360000711cmpurn@centralbank.co.in
PatnaAkhileshwar Singh8404801584cmoperpatnro@centralbank.co.inCM
RanchiSanatan Haloi8298898902rdrancro@centralbank.co.inCM
RaipurZonal OfficerMr. Janadan Joshi9584469570DZM
RaipurMr. G.C. Dewangan8370019826operraipro@centralbank.co.inCM
AmbikapurB. Lakra8370002055drmambiro@centralbank.co.in
SambhalpurShri C.M. Car7381040070drmsambro@centralbank.co.in

Write to Central Bank of India

If you wish to write to the bank, in case you are not able to reach them via phone or mail, you can send a post stating your complaint or query to the Operations Department of Central Bank of India at the following address:

Central Bank of India,

Operations Department,

Central Bank Building, 2nd Floor,

M.G. Road, Hutatma Chowk,

Fort, Mumbai – 400023.

FAQs on Central Bank of India Credit Card Customer Care

Do the Central Bank of India credit cards come with EMV chips?Yes, the Central Bank of India credit cards come with EMV chips.

Who is eligible to apply for a credit card from Central Bank of India?If you are an Indian citizen and you meet the eligibility criteria of the credit cards, you can apply for the credit cards.

Can I write to the Central Bank of India Chennai branch?Yes, you can write to the Central Bank of India Chennai branch at zmchenzo@centralbank.co.in

Am I allowed to use the credit card to make online payments?Yes, you can use the Central Bank of India credit cards to make online purchases as well. You will require an OTP (One Time Password) for completing the online transaction as this ensures security of funds.

Does Central Bank of India offer an auto-debit feature for paying my credit card bills?Yes, you can always use an auto debit feature for paying your outstanding credit card bill amount.