Dhanlaxmi Bank Credit Card Customer Care
Dhanlaxmi Bank credit cards come with world-class customer care support. For any enquiries or resolution of issues, you can contact the bank through any of the channels given below.
Dhanlaxmi Bank 24*7 Credit Card Customer Care Number
You can contact Dhanlaxmi Bank by phone by calling the number 1800-425-1747.
Dhanlaxmi Bank Email Address Details
You can send an email to the bank about any queries or grievances you have with regard to your credit card. The email address for customer care support is customercare@dhanbank.co.in.
Dhanlaxmi Bank Credit Card Grievance Redressal
If your issue has not been resolved by calling or emailing the bank, you may contact the nodal officers relevant to your region using the contact details given in the next section.
Dhanlaxmi Bank Nodal Office Contact Details
If your queries or grievances have not been successfully addressed by calling the customer care helpline, you may write to the nodal officer concerned using the contact details given below:
| Office | Nodal Officer | Telephone Number | Email Address | Address |
|---|---|---|---|---|
| Corporate Office, Thrissur, Kerala (Thiruvananthapuram, Bangalore, and overseas complaints) | Mr. Sreekumar M.P., Asst. General Manager, Head – Inspection | 0487-6617204 | sreekumarmp@dhanbank.co.in | Dhanlaxmi Bank Ltd.,Inspection & Audit Dept.,Corporate Office,Dhanalakshmi Buildings,Naickanal, Thrissur – 680 001 |
| Regional Office: North (New Delhi, Kolkata, Chandigarh, Kanpur, Bhopal, Jaipur) | Shri Satyanarayana K., Regional Head | 011-28757336 | satyanarayanak@dhanbank.co.in | Dhanlaxmi Bank Ltd.,Regional Office,Door No. 10185 A,Arya Samaj Road,Karol Bagh,New Delhi – 110 005 |
| Regional Office: West (Mumbai, Hyderabad, Ahmedabad) | Shri Rajesh P, Regional Head | 022-24079440 | rajesh.purushothaman@dhanbank.co.in | Dhanlaxmi Bank Ltd.,Thirumallai House,Rd. No. 29,Near Sion Hill Fort, Sion (East),Mumbai – 400 022 |
| Regional Office: Tamil Nadu (Chennai) | Shri Sunny George, Regional Head | 044-49037062 | sunny.george@dhanbank.co.in | Dhanlaxmi Bank Ltd.,Regional Office,Om Sakthi Towers,No. 163, Anna Salai,Chennai – 600 002 |
Write to Dhanlaxmi Bank
You can get your queries or grievances addressed by writing to the bank at the address given below:
Mr. Manikandan P,
Chief General Manager,
Dhanlaxmi Bank Ltd.,
PB No.9, Dhanalakshmi Buildings,
Corporate Office,
Naickanal,
Thrissur – 680 001
Telphone Number – 0487-6617000.
Dhanlaxmi Bank Credit Card Customer Care
What is the process to get my credit card blocked?
You can get your credit card blocked by getting in touch with a Dhanlaxmi’s customer care executive and requesting for your credit card to be blocked.
How can I apply for a Dhanlaxmi Credit Card?You can apply for a Dhanlaxmi Credit Card online by visiting the bank’s official website where under the ‘Credit Card’ section choose the credit card you are interested in and then click on ‘Apply’. Provide your details such as your name, email ID, mobile number, etc. Upload the necessary documents. You can also apply for a credit card from the bank offline. Visit the nearest branch and fill the application form and submit it along with all the necessary form.
What should I do if I lose my credit card?
If you lose your credit card, immediately get in touch with the bank’s customer care executive and request for your card to be blocked. You may also have to submit a copy of your FIR.
I had gotten my card blocked because of misplacing it but found it. Can I use the card now?
If you find your misplaced card and have gotten it blocked, do not use the card. It is recommended you destroy the card so as to prevent it from getting misused and wait for the bank to issue you a replacement card.
Can I get my card replaced in case it is damaged?
Yes, you can get your damaged credit card replaced. You can either use the net banking option to request for a replacement credit card or get in touch with the bank’s customer care executive and request for a replacement card.