Bandhan Bank Credit Card Customer Care:
As a Bandhan Bank credit card holder, if you have any queries you can have them addressed by contacting their customer care centre. You can use any of the methods provided to get in touch with the bank.
Bandhan Bank Credit Card Toll-Free and Tolled Numbers
To get in touch with Bandhan Bank’s customer service centre, just call:
- 1800 258 8181 (toll-free)
- 033 4409 9090 (customer care number)
- 033 6633 3333 (banking support)
- 033 6609 0909 (head office)
- 033 4090 3333 (head office)
Bandhan Bank Cluster Head Contact Details (City-Wise)
| Location | Contact Person | Contact Number | Email ID |
|---|---|---|---|
| Ahmedabad | Hardik C Gandhi | 7228002011 | [email protected] |
| Agartala | Sudip Chakraborty | 7637016011 | [email protected] |
| Aurangabad | Sanjay S Bagde | 7400407004 | [email protected] |
| Asansol | Sourav Sengupta | 7604065015 | [email protected] |
| Bangalore | Santosh M Rajan | 7595049265 | [email protected] |
| Barasat | Parthasarathi Ghoshal | 8697373789 | [email protected] |
| Baruipur | Sra Vani Rajapantula | 7604065004 | [email protected] |
| Berhampore | Soubhik Ghosh | 7604065016 | [email protected] |
| Bhagalpur | Prabhat Sinha | 9065525013 | [email protected] |
| Bongaigaon | Biswajit Deka | 7637016008 | [email protected] |
| Burdwan | Suvransu Ghosh | 7604065006 | [email protected] |
| Chandigarh | Ashwani Kumar Dhunna | 7595049266 | [email protected] |
| Chennai | R Manikandan | 7540095001 | [email protected] |
| Dehradun | Amit Khanna | 9076545005 | [email protected] |
| Delhi (North East) | Anish Roshan | 9065525009 | [email protected] |
| Delhi (South West) | Ashish Goel | 9359320129 | [email protected] |
| Guwahati | Abhay Kumar | 7637016001 | [email protected] |
| Hyderabad | Tarun Pradhan | 7595049268 | [email protected] |
| Indore | Pankaj Kumawat | 7470795005 | [email protected] |
| Jaipur | Prakash Chand Jain | 9799165003 | [email protected] |
| Kolkata Central | Debdipta Samanta | 7604065001 | [email protected] |
| Kolkata North | Prosun Kumar Banerjee | 7604065003 | [email protected] |
| Kolkata South | Sharmistha Goswami | 7604065017 | [email protected] |
| Kochi | PPS Prakash | 9567265001 | [email protected] |
| Lucknow | Ankur Pandey | 9903815015 | [email protected] |
| Mumbai | Sikandar Shah Miyagul | 7400407005 | [email protected] |
| Muzaffarpur | Anup Kr. Srivastava | 9065525016 | [email protected] |
| Patna | Amit Jha | 9065525017 | [email protected] |
| Raipur | Jayant Kumar Jain | 7470795006 | [email protected] |
| Ranchi | Ram Sagar Pandey | 9065525018 | [email protected] |
| Surat | Mukim Abdullah Kazi | 9831787077 | [email protected] |
| Varanasi | Subrata Saha | 9748452025 | [email protected] |
Bandhan Bank Credit Card Enquiries
Almost every cardholder has some queries at some point or the other. Here are some common queries you may have along with how you can go about solving them.
In Case of Credit Card Theft:
If your credit card has been stolen or is lost, call customer care immediately to block it. This way you can prevent others from misusing your card.
In Case Your Card Has Been Blocked:
If your card has been blocked by mistake, contact the bank as soon as possible. In most cases, you will have to request for a replacement card.
Credit Card Customer Care By Bank
Bandhan Bank International Helpline Number
For any card-related information while overseas or if you are visiting India, please call:
- +91 33 6633 3333 (tolled and for calls outside India)
- 1800 258 8181 (toll-free and within India)
Bandhan Bank Email Address Details
For all queries, concerns, and feedback, send an email to the bank’s customer service. You can send the email to the following address:
Bandhan Bank Grievance Redressal
Bandhan Bank has a grievance redressal process to ensure customer satisfaction when it comes to resolving their concerns and complaints addressed. The process is as follows:
- Step 1: Submit a complaint by calling the customer service helpline, by sending an email to customer care, by sending an email to the branch head of your city, or by visiting the bank. Alternatively, you can also fill in and submit the online complaint form.
- Step 2: If you are not satisfied with the response you have received, you can escalate the concern to the nodal officer in charge.
- Step 3: Approach the banking ombudsman for a resolution to your grievance.
Bandhan Bank Nodal Office Contact Details
If you aren’t happy with the solution provided by the customer care centre and the branch head, you can approach the nodal officer. Here are the details:
- Mr Nand Kumar Singh
- Head – Banking Operations and Customer Service
- Email: [email protected]
- Phone: 033 66090909
Write to Bandhan Bank
If you wish to write your concern down, you can send the letter to:
DN 32
Sector V, Salt Lake City
Kolkata 700 091
You can also follow this bank of their social media channels (Facebook and Twitter) to get in touch with them or to have your queries addressed.
Remember, if your complaint hasn’t been addressed satisfactorily, you can always approach the banking ombudsman for a fair resolution since the ombudsman is selected by the Reserve Bank of India.
FAQs on Bandhan Bank Credit Card Customer Care
How can I apply for a Bandhan Bank credit card?
You can apply for a Bandhan Bank credit card by visiting the nearest branch of the bank. You will be required to submit all the relevant documents along with the application form. You will then receive an application number post submission.
Can a minor apply for a Bandhan Bank credit card?
No, a minor cannot apply for a Bandhan Bank credit card.
What can be the reason behind my credit card application getting rejected?
There can be various reasons behind your application for a credit card getting rejected. One of them can be you submitting incomplete documents or the details on your application form not matching the ones mentioned on the documents submitted. If your credit score is low or if you do not meet the eligibility criteria then the bank may reject your credit card application.
When can I contact the bank’s customer care number?
If you contact the toll-free customer care number, then you can avail the facility anytime as it is available 24×7. However, for contacting only the bank’s customer care number, check the timings with the bank before availing the facility.
Will the credit card be delivered to my communication address?
Yes, the card will be delivered to the communication address provided by you. You can also opt to visit the bank’s branch and receive your credit card.