Andhra Bank Credit Card Customer Care number
Andhra Bank offers many credit cards with a great customer care system in place. If you face any issues or have any queries regarding your credit card, you can contact customer care through the different channels given below.
Andhra Bank Credit Card Toll Free number:
Andhra Bank has a national toll-free number that you can contact 24/7 for any queries or issues with your credit card. The number is 1800 425 4059.
Andhra Bank Credit Card Enquiry number:
If your credit card has been lost or blocked, you can contact the toll-free number which is 1800 425 4059. The other telephone numbers for addressing your credit card enquiries are 040 24683222 and 040 24683219.
Andhra Bank credit card Email Address:
You can contact Andhra Bank customer care by email for any of your credit card related issues. The email address is [email protected]
Andhra Bank Credit Card Grievance Redressal
There are different levels for grievance redressal for credit card related issues at Andhra Bank. These are:
- Contact the branch closest to you with your complaint.
- In case it has not been resolved at the branch level, then get in touch with the Zonal Manager. You can fill out the form for contacting the Zonal Office here:
- If the complaint is not resolved at this level too, then you may get in touch with the Head Office at the address given below:Andhra Bank,Credit Card Division,Head Office,Andhra Bank Buildings,Koti Sultan Bazaar, Hyderabad – 500 095.
Andhra Bank has a grievance redressal system by SMS. The details for that are given below:
- Type ‘Upset’ in an SMS to the number 9666606060. This number will intimate your grievance to the Customer Service Department, Head Office.
- You will get an acknowledgement from the service provider upon receipt of the SMS.
- You will then get a call-back from the Customer Service Department.
- Once you have explained your grievance, it will be forwarded to the relevant office or branch via an email.
- The office or branch will address the grievance and send an email with details of the resolution to [email protected] on the same day.
- You will receive the status of your grievance within 48 hours. This will be intimated to you by the Customer Service Department, Head Office.
If your grievance is not addressed through the SMS grievance redressal system listed above, you can write to the Chief Manager at the address given below:
Upset Resolve Centre,
Customer Service Department,
Andhra Bank Head Office,
Anyone can also call these numbers: 040-23242278/23232245/23252576
Andhra Bank Nodal Office Contact Details
For any issues that have not been resolved through any of the channels given above, you can contact the nodal officer directly by writing to the address or calling the number given below:
You may also contact the nodal officer at the address given below:
Smt. B. Vijayalakshmi,
Nodal Officer for Customer Service,
Andhra Bank Head Office, 5-9-11
Saifabad, Hyderabad – 500 004
Write to Andhra Bank
In case you are not satisfied with the solutions offered to you through the helpline or other channels, you can write to the bank directly at the address given below:
Mr. Narasimha Murthy,
Credit Card Division,
2nd Floor, Andhra Bank Building,
Koti, Hyderabad – 500 095
Telephone: 040 2468 3204
You may also write to:
Sri N. Suryanarayana,
Assistant General Manager,
Andhra Bank, Customer Service Department,
Head Office, Dr. Pattabhi Bhavan, 5-9-11,
Saifabad, Hyderabad – 500 004
Email: [email protected]
Andhra Bank Ombudsman Scheme
The Ombudsman scheme was introduced with the aim of enabling a resolution of all complaints of the customers related to services that are offered by the banks. This also facilitates satisfaction and settlement of all complaints of the customers.
Ombudsmen are known to be impartial, and independent, and they offer free service. They also investigate complaints that have not been solved by the banks.
You can easily get in touch with Banking Ombudsman if you have not received any ‘final response’ within 30 days. The Banking Ombudsman Scheme is inexpensive and is a forum for customers to get a resolution for their complaints. The Banking Ombudsman Scheme was introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI.
20 Banking Ombudsmen have now been appointed with the offices in state capitals. The addresses and also the contact details of the Banking Ombudsman offices are under Annex I of the Scheme. You can file a complaint before the Banking Ombudsman if there is no reply is from the bank within a certain period of time.
You can file a complaint with the Banking Ombudsman by writing a letter to the Ombudsman.
FAQs on Andhra Bank Credit Card Customer Care
Can I write to Andhra Bank Customer Service Center?Yes, you can write to Andhra Bank Customer Service Center at [email protected]
How do I reach the toll-free number of Andhra branch?You can reach the toll-free number of Andhra branch by calling 1800 425 4059.
How do I block my Andhra Bank credit card?If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.
Can I write a letter to the Andhra Bank?Mr. Narasimha Murthy,Chief Manager,Andhra Bank,Credit Card Division,Head Office,2nd Floor, Andhra Bank Building,Koti, Hyderabad – 500 095.
What is the credit card customer care number of Andhra Bank?The credit card customer care number of Andhra Bank is 040 2468 3204.