Bank of Maharashtra Credit Card Customer Care
For any kind of queries or complaints related to credit card, Bank of Maharashtra offers a toll-free number 1800 233 4526 or 1800-102-2636. Since the credit cards are co-branded by the State Bank of India, you can also contact SBI toll-free numbers to state any query or complaint about your card. The toll-free number for the State Bank of India is 1800 180 1290.
Bank of Maharashtra Credit Card Enquiries
Theft of Card
In case of theft, you are supposed to report the theft at the toll-free number offered by the bank at 1800 233 4526 or 1800-102-2636.
If you are not able to contact Bank of Maharashtra, you may call the customer care of the State Bank of India as well to report the theft of your card. It is important that you report the theft immediately so that the customer care can block your card. This way, fraudulent transactions can be prevented.
You can call the customer care of the State Bank of India at 39 02 02 02 with your STD code.
Blocking of Card
If your card is blocked by the bank, it might be due to suspicious activities, you can unblock it by calling the customer care of the bank through the toll-free numbers.
If you are unable to reach the bank through phone, you can also e-mail the bank mentioning your concern and a bank representative will reach out to you.
Bank of Maharashtra Credit Card E-mail
If you are unable to reach out to the Bank of Maharashtra customer care through phone, you can send an e-mail to them stating your concern or query. To do so, you will have to write the mail and send it to:
Bank of Maharashtra Grievance Redressal Procedure
The Bank of Maharashtra has a grievance redressal policy in place to make sure that all grievances, complaints, and queries are answered to the customer’s satisfaction.
Level 1:
In case you wish to make a complaint, you can contact the Branch Manager.
Level 2:
In case you are not satisfied with how the complaint has been addressed, you can take up the issue to the respective Zonal heads. You can visit https://www.bankofmaharashtra.in/nodal_officers_for_public_grievances_at_zones to find the Zonal Officers in your city.
Level 3:
In case you are still not satisfied with the result of the complaint, a complaint can be raised to the Principal Nodal Officer of the bank at the Head Office.
Level 4:
You can write to the Bank’s Managing Director in case you are not satisfied with the result of the complaint.
Write to Bank of Maharashtra
You can also write to Bank of Maharashtra by writing a letter and sending it to the head office of the bank. You can state your query or complaint in the letter and send it to the following address:
Bank of Maharashtra,
Central Office, ‘Lokmangal’,
1501, Shivajinagar Pune-411005.
You can also call the head office and state your complaints at the following numbers:
- 020 – 25532731, 733, 734, 735, 736
- 020 – 25532728
- 020 – 25514501 – 12
- 020 – 25513781
FAQs on Bank of Maharashtra Credit Card Customer Care
How to apply for Bank of Maharashtra credit card?
You may apply for Bank of Maharashtra credit card by downloading the application form online and taking its print out. Fill the form and submit it along with all the relevant documents. You can also visit the nearest bank’s branch to get the application form.
What should I do if I lose my Bank of Maharashtra credit card?
In case you lose your Bank of Maharashtra credit card, you must immediately contact the bank’s customer service and get your card blocked. You may have to file an FIR and submit a copy of the same for the lender to issue you a duplicate card.
I found my lost card. Can I use it?
If you have gotten your card blocked and found the card thereafter, then you must not use it. In fact, you will have to destroy the credit card to prevent it from being misused.
I am 18 years old. Can I apply for a Bank of Maharshtra credit card?
No, you cannot apply for a Bank of Maharshtra credit card since the minimum age of eligibility is 21 years.
Will the credit card be sent to the address provided by me?
Yes, the bank will send the credit card to the communication address provided by you.