TMB Credit Card Customer Care number
Having a credit card can prove to be beneficial in many ways in your daily life and in case of emergencies. However, to make the most of your credit card, you must know each and every clause along with the terms and conditions your card comes with. In case of any query, grievance, complaint or suggestion, it is important that you contact the customer care of TamilNad Mercantile Bank with the details given below.
TamilNad Mercantile Bank Credit Card Customer Care Number
The bank does not provide a specific customer care number for queries related to credit cards. However, to report any kind of complaint, grievance, query you can call the customer care number for the bank which is +91 9842 461 461.
This number can be contacted all days of the week between 10 in the morning to 5:30 in the evening.
TamilNad Mercantile Bank Credit Card Toll-Free number
TamilNad Mercantile Bank offers its customers toll-free customer care numbers which work from 10:00 am to 6:00 pm from Monday to Saturday. This number will not be functional on the 2nd and 4th Saturdays of the month as they are bank holidays.
The toll-free number of the bank which you can contact is 180 0425 0426.
TamilNad Mercantile Bank Credit Card Enquiry number:
Loss of Credit Card
In case of loss or theft of your credit card, it is important that you call the customer care number of the bank which is 180 0425 0426 or +91 9842 461 461 to report the loss. Reporting the loss or theft of your credit card needs to be done immediately so that the bank can block your card, preventing any kind of fraudulent transactions.
In case you are not able to reach the bank via phone, you can send them an e-mail reporting the loss of your credit card to customerservice@tmbank.in.
TamilNad Mercantile Bank Credit Card International Helpline Number
Since the bank also offers its products to its NRI customers, they can get in touch with TamilNad Mercantile Bank as well in case of any query or complaint.
The bank does not offer a customer care number for NRI citizens; however, they can get in touch with bank representatives by writing to them via e-mail at nricell@tmbank.in.Find A Card
TamilNad Mercantile Bank credit card Email Address:
If you are not able to get in touch with the customer care of TamilNad Mercantile Bank via phone, you can reach out through e-mail as well.
For any kind of question, query or complaint, you can e-mail the bank at customerservice@tmbank.in
TamilNad Mercantile Bank Credit Card Grievance Redressal
For any kind of grievances, a customer might have, TamilNad Mercantile Bank has a process in place where the complaint is addressed by different levels.
Level 1:
The first level of grievance redressal is addressed by the customer care department of the bank. Once you register a complaint or query, the bank registers the complaint and solves it immediately through phone or communicates the same via e-mail. You can also fill in the Online Complaint Form available on the website stating the following details:
- Branch
- Name
- Address
- Phone number
- E-mail Address
- Subject
- Security Code
Level 2:
If you are not satisfied with the response given by the customer care representative, you can visit the bank branch and contact the branch manager regarding the same.
Level 3:
If the branch manager is not able to solve your query or if it is not answered within a stipulated time, you can then call the bank manager of TamilNad Mercantile Bank. You can write to the manager and send it to the following address:
General Manager,
(Business Development Department),
Tamilnad Mercantile Bank Limited,
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Level 4:
If the branch manager is not able to answer the query you have in time or is not to your satisfaction, the bank appoints nodal officers who are appointed for each city who will be answering your queries. You can reach the nodal officers via e-mail or even call them at the phone numbers provided by the bank.
TamilNad Mercantile Bank Nodal Office Contact Details
| Name | Address | Designation and Contact Number |
|---|---|---|
| Shri. J. Natarajan | Regional Manager, Hyderabad Region hyderabad_region@tmbank.in | |
| Shri D. Ramesh | Regional Manager, Chennai Region chennai_region@tmbank.in | |
| Shri. P. Jebananth Julius | Regional Manager, Mumbai Region mumbai_region@tmbank.in | |
| Shri K. Ganesh Kumar | Regional Manager, Tirunelveli Region tirunelveli_region@tmbank.in | |
| Shri R. Gouthaman | Regional Manager, Madurai Region madurai_region@tmbank.in | |
| Shri J. Sundaresh Kumar | Regional Manager, Thoothukudi Region thoothukudi_region@tmbank.in | |
| Shri M. Ramanathan | Regional Manager, Coimbatore Region coimbatore_region@tmbank.in | |
| Shri. G. Ganesan | Regional Manager, Bangaluru Region bangalore_region@tmbank.in | |
| Shri.J.Lakshmi Prakash | Regional Manager, Ahmedabad Region ahmedabad_region@tmbank.in | |
| Shri.T.Earnest Vasiharan | Regional Manager, Tiruchirapalli Region trichy_region@tmbank.in | |
| Shri.C.Venkatesan | Regional Manager, Thiruvananthapuram Region thiruvananthapuram_region@tmbank.in | |
| Shri J. Surendrabalaji | Regional Manager, Salem Region salem_region@tmbank.in |
TamilNad Mercantile Bank Line Functioning Heads for Complaints and Grievance Escalation
| Name | Designation | Address and Phone Number |
|---|---|---|
| A. Shidambaranathan | Vice President: Secretarial Section and oversee the Department of Accounts, Compliance and Inspection. | Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Phone: +91 (461) 233 3390. |
| D. Inbamani | General Manager: Recovery, CAM, Compliance, Legal, and MIS. | Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 233 9146 |
| P. Suriaraj | General Manager: HRD, Establishment, Inspection, Integrated Treasury (IBD, Domestic Treasury & RTGS) Accounts and Returns. | Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 0360 |
| R. Arumugapandi | General Manager: Credit. | Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 5411 |
Write to TamilNad Mercantile Bank
In case you wish to write to the bank, you can send a post to the head office of TamilNad Mercantile Bank which is in Tamil Nadu.
The address is as follows:
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Phone: +91 (461) 232 1382 / 232 1929 / 232 1932.
Email: ttn_tmbankhi@sancharnet.in